I like agencies…

…who send me a PO with a deadline a day later than the one I offered “so that you’ve got enough time to do a really good job”.

…who pass on positive feedback from end clients (though I am bemused as to why the European Commission gave me a tick for “command of style and register” but not for “layout and formatting”. What was wrong with my formatting?”) .

…who when I’ve done one quick additional sentence to a previous job for free, send a job number when the client comes up with another one an hour later.

…who when I say “I can’t do anything right now because I’m about to go swimming, but it’s fine if it’s for next week”, tell me to get off to the swimming pool and have a good time.

There’s a lot of agency bashing going on at the moment, with people being asked to reduce rates in the current economic climate, but I haven’t encountered any of that and am lucky to work for some very nice people.

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